The study of emotional intelligence (EI) has been monumental in predicting and improving workplace performance. Now these abilities, which address the emotional, personal, social, and survival dimensions of intelligence, can be easily measured where it counts most to you—throughout your entire organization.

Organizational emotional intelligence refers to abilities at the organizational or cultural level that are important to handling environmental demands and pressures. More than the sum of the individual emotional intelligence levels of workers within an organization, Organizational EI involves an organization’s ability to successfully and efficiently cope with change and accomplish its goals, while being responsible and sensitive to its people, customers, suppliers, networks and society.

Organizational EI is a reflection of people’s feelings and thoughts about the work they do, their coworkers, their supervisor, top leadership, and the organization itself. These feelings and thoughts can have a significant impact on the ability of both individuals and the organization to meet their goals.

Following years of research using the premiere measure of Organizational EI, author Steven J. Stein explores the relationship of Organizational EI to social and commercial success. In this new book, Stein shows how emotionally intelligent organizations can be happier and more productive because they:

1. Hire capable people who love the work they do.
2. Compensate people fairly.
3. Don’t overwork (or underwork) people.
4. Build strong teams with shared purpose and viable goals.
5. Make sure managers can manage.
6. Treat people with respect and leverage their unique talents.
7. Are proactively responsible by doing the right things to win the hearts and minds of their people.

You’ll learn how entire organizations are being benchmarked using the BOEI (Benchmark of Organizational Emotional Intelligence). You will be privy to what the author has learned about the changing workplace and the role leaders play in maximizing their workforce.

Unlike cognitive intelligence, emotional intelligence competencies can be improved through training. Stein’s aim is to help leaders identify “blind spots” in the organization, and then apply working development strategies as an integral part of their development program. You can fill an organization with all the intelligent and highly educated people you want. But without the right culture and discipline, your chances of success are slim.

To continue reading about emotional intelligence and the BOEI, download our training tools.